Privacy Policy

    Last updated: April 2, 2026

    1. Introduction

    HiBubo ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at hibubo.ai.

    2. Information We Collect

    Personal Information

    • Name and email address (during registration)
    • Payment information (processed securely by our payment provider)
    • Website URL and domain information you provide

    Usage Data

    • Browser type and version
    • Pages visited and time spent
    • IP address and approximate location
    • Device information and screen size

    Service Data

    • GEO scan results and scores
    • Brand information you submit
    • AI visibility metrics and analytics

    Tracking Script Data

    If you install our JavaScript tracking snippet on your website, we collect:

    • Page views and page paths (no personal visitor data)
    • Referrer URLs — specifically to detect AI platform referrals (ChatGPT, Perplexity, Gemini, Claude)
    • Session identifiers (anonymous, not tied to individual visitors)

    WordPress Plugin Data

    If you install our WordPress plugin and connect it with a Site Key, we receive:

    • GEO Score breakdown (content, schema, freshness, robots, referrals)
    • Robots.txt analysis (which AI bots are allowed/blocked)
    • Stale content list (page titles, URLs, days since update)
    • Content analysis summary (average score, pages analyzed)
    • Citation monitoring results (keywords, cited/mentioned status)
    • Plugin version and site URL

    3. How We Use Your Information

    • To provide and maintain our Service
    • To process your subscription and payments
    • To send you service-related notifications
    • To improve and personalize your experience
    • To analyze usage patterns and optimize our platform
    • To detect and prevent fraud or abuse

    4. Data Sharing & Third-Party Services

    We do not sell your personal information. We may share data with:

    • Paddle — payment processing (billing data only)
    • Supabase — data storage and authentication infrastructure
    • OpenAI API — keyword queries for citation monitoring (Business plan, routed via our proxy)
    • Google Gemini API — keyword queries for citation monitoring (Business plan, routed via our proxy)
    • Perplexity API — keyword queries for citation monitoring (Pro/Business plans)
    • Legal authorities — when required by law

    All AI API calls are routed through HiBubo's proxy server. We send keyword-based queries only — no personal data, visitor data, or site content is shared with AI providers.

    5. Data Security

    We implement industry-standard security measures including encryption in transit (TLS/SSL), secure data storage, and regular security audits. However, no method of transmission over the internet is 100% secure.

    6. Cookies

    We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how you use our Service. You can control cookie settings through your browser.

    7. Your Rights

    Depending on your jurisdiction, you may have the right to:

    • Access your personal data
    • Correct inaccurate data
    • Request deletion of your data
    • Export your data in a portable format
    • Opt out of marketing communications

    8. Data Retention

    We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion at any time by contacting us.

    9. Children's Privacy

    Our Service is not intended for users under 16 years of age. We do not knowingly collect personal information from children.

    10. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website.

    11. Contact Us

    For privacy-related questions or requests, contact us at privacy@hibubo.ai.